Returns & exchanges
Buyer must contact me within 3 days of delivery of problem, item MUST not be altered or have protective seal and or tag removed to qualify for return.
Buyer pays return shipping and original shipping.
All items returned are subject to a 20% restocking fee and must be returned within a week of purchase in the same condition as when sent from me.
All items returned over 2 weeks there is a 35% restocking fee must be in same condition. All items returned over 3 weeks are subject to a 55% restocking fee must be in same condition. No returns over 30days. Please be sure to return your certificate of authenticity or you will be charged $2.50 this is to ensure my information and certificate of authenticity is not used on another product and upholds my privacy.
As with all natural things they will want to deteriorate. The ultimate enemy of my products is MOISTURE! Bacteria live and breed in moisture and wet climates. To ensure your product has a long life do NOT allow it to get wet, a few rain drops wont hurt but I do NOT suggest showering, submerging, swimming, sweat lodging ect with any of these products.
These products are nature made. Claws break, teeth crack and bones chip. There is no warranty on the actual animal item,claw or tooth things. Everything possible to ensure this product lasts a very long time has been taken. So long as the product is taken care of in a respectful manner it should last a while. All claws are cleaned, polished and sealed as are all skulls bones etc. If buyer chooses for me to not seal the items it is at the buyers risk. All items ship insured if damaged by mail you will have to submit to me the required information for me to be able to refund you. With daily wear a clasp or string can break. If this happens to you Rain Warrior will fix or replace it free of charge so long as the business is in standing. Cherokee Spirits will not replace claws/teeth etc. that are lost or broken when this happens as I can't be responsible for natural occurring wear on cord or life iteself. Some of my necklaces have lasted over 5 years on this cord. Cords are made of 100% natural cotton material NOT leather as leather breaks within 2 months of use and rots with body sweat. However if the buyer wants to pay more to have it strung on wire Rain Warrior will do so. Buyer will pay all shipping both ways to have any and all repair done. Please purchase insurance as Cherokee Spirits will not be held responsible for lost or damaged property in the mail. Again these are natural materials made by mother nature. Aiden does his best to make all products carefully and will work with you to make sure you are not dissapointed but can not protect against lifes happenings. Thank you for understanding items are under warranty for 30 days after purchase. Necklace clasps and string I will repair again, so long as business is in business.
Do to the amount of custom orders it is very hard to find an accurate shipping price on all my items without knowing your zip code and exactly what you want. To offer the most accurate information I will give you a personal estimate if you e-mail me for accuracy.
I can ship your order by UPS - Ground, 3rd Day, 2nd Day Air or Next Day Air. I can also ship your order via Post Office, or other arrangements on request. Customer pays actual shipping and insurance costs, no additional handling or packing fees. Most orders are shipped within 24 hours Unless it is a custom order. Because I carry inventory of all different shapes, sizes and weights and offer several shipping options, on request I can give you an estimate at the time of your order.I accept paypal and have sold for years on ebay if you need to check my seller id on there to give you the confidence I need it is 104erica I have over 100 positive feedback as both a buyer and a seller.
I try to ship items with insurance as well as a delivery conformation I will do my best to give to you the most accurate price possible.
I DO NOT SHIP INTERNATIONALLY
1.All international wildlife shipments are subject to: USFWS Inspection Fee, Brokers Fees and International shipping charges These are VERY expensive.
2.Paperwork for international orders can take up to six months to process and orders under $5,000 are impractical.
items I offer for sale are legally taken and can legally be sold
by myself according to the laws of the State of Idaho. I assume when
you order an item that you can in fact legally possess that item
according to the laws of your state. If you order items from me and you
cannot possess them according to the laws of your state or country,
Cherokee spirits will hold you responsible for any penalties and/or
legal fees incurred by Cherokee spirits. All offerings of merchandise
shall be interpreted to mean that Cherokee Spirits is not offering to
sell items of which the sale is prohibited in your state.
Because I carry many one-of-a-kind items, all items are sold on an availability basis only.
Custom orders are available in all products! Quantity of products are limited orders can take up to 2 weeks to complete. All custom orders are works of art and art can not be completed at microwave speed.
in Native culture it is an insult to copy another person's regalia.
These pictures are for ideas to spur your own creation I will not 100%
copy or match another person's custom order. Thank you for honoring